This was actually one of my co-workers, although I overheard the call.
This nice man called to say that there was "slanderous and libellous" content on the forums of a site we host.
When asked where said content could be found, the customer reported that there were "white spots on the posts with his name on them" with the offending content.
The tech on the phone dutifully searches the site, and finds a couple of threads under his name (note, the guy had an extremely common name). He checks code, he highlights the white spaces, and there is NO place on that site where his name actually appears.
Now, he says, well, its in invisible text.
...
At this point, we are forced to ask the question:
If someone libels you in invisible text, did it ever really happen? If the libel does not exist, does the customer exist? Do any of us exist?
